Frequently Asked Questions

• Are generic medications the same as their brand name equivalents??
• Are the generic medications you offer as effective as their US brand name equivalents?
• Are your products FDA-approved?
• What is the order process?
• When will you charge my credit card?
• Is your website secure?
• Do you require a membership to order?
• Do you charge a fee for online consultation?
• Where is my order?
• When is the client billed for the order?
• What kind of confirmation does the client receive after placing an order??
• Is the client notified once the order is approved?
• Is the client notified of when to expect the order?
• Should a client contact customer service by phone or email, how long will they take to respond?
• Does the client receive a receipt for the order, and what information do such receipts include?

Are generic medications the same as their brand name equivalents?

Our products and their brand name equivalents are identical, and your body won't know the difference. Generic Viagra and Viagra both consist of 100 mg of sildenafil citrate. Generic Viagra is simply a version of Viagra - just like ibuprofen is the general name for Advil. The same goes for every single pharmaceutical we sell. All pharmaceuticals are simple recipes of common chemical raw ingredients. Making an exact copy of a pharmaceutical is quite simple. Our state-of-the-art laboratories are able to replicate all major brand-name pharmaceuticals quite easily, and complex and routine testing assures us that our products are an exact match. We also provide our products with a 100% money-back guarantee.

Are the generic medications you offer as effective as their US brand name equivalents?

All brand name products are made by their respective manufacturers, and are exactly the same as those available at your local pharmacy.

Are your products FDA approved?

All generic products are made by overseas pharmaceutical manufacturers in state-of-the-art manufacturing facilities. These are the very companies that manufacture (and export in bulk) the drugs that go into the making of the world's best-selling brands. Manufacturing is increasingly being outsourced to overseas facilities of parent companies or third-party suppliers. Any new advances in manufacturing technology are naturally invested into these overseas facilities, rather than pharmaceutical companies' little-used US or European factories. Our drugs are manufactured in state-of-the-art facilities that fully comply with the Good Manufacturing Practices (GMP) stipulations laid down by the US FDA.

There are different laws in different countries for importing drugs for private use. US FDA stipulations permit the importation of personal medication required for a 3-month period. US residents are already importing medication from Canada, India, and South America, and regularly travel to Mexico and Canada to purchase drugs. Americans are fed up with huge prices at local pharmacies, and Congress is allowing them to buy drugs from other countries to combat this injustice. World-class drugs are now within reach of anyone feeling the pinch of the high cost of prescription drugs.

What is the order process?

Your order is sent through our order system to a licensed physician who will review the information you have submitted, and approve or decline your request.
Once your order is approved, the physician will write your prescription out, and our ordering system will ensure that it is sent to the pharmacy, where it will be filled and shipped.

When will you charge my credit card?

Your credit card will be charged once your order is shipped.

Is your website secure?

To maintain your security, we use SSL encryption (Secure Socket Layer). This technology encrypts all communication between the site's secured pages and your computer, making it safe to submit personal and credit card information. We have chosen to use 128bit (stronger) encryption. This simply means that we are using one of the best, most secured encryption modes currently available.

Do you require a membership to order?

No, we do not request or require you to join our website or buy a membership.

Do you charge a fee for online consultation?

No. Our online consultation is completely free.

Where is my order?

Shipping Policy:
We do not ship orders on the weekend. If you place an order on Friday after 4:00 pm Eastern Standard Time, it will be dispatched the following Monday.

Check your order status online:
You can check your order status by clicking here. (Log in with your email address and the password you were given in the confirmation email you received from us).

When is the client billed for the order?

Clients are billed once their orders are shipped.

What type of confirmation does the client receive after placing an order?

An email is sent to the client immediately when the order is received. This email states that the order has been received.

Is the client notified once the order is approved?

The client is sent an email stating that the order has been approved, which also includes the relevant price quote for that order.

Is the client informed as to when to expect the order?

The client is sent an email stating that the order has been shipped and when to expect it - i.e., the Estimated Time of Arrival (ETA) quote.

Should a client contact customer service by phone or email, how long will they take to respond?

The client is called or emailed within and no later than 48 hours after making initial contact.

Does the client receive a receipt of the order, and what information do such receipts include?

The client is emailed a receipt for the order, which includes our website address, an order ID, and a tracking number. The client is asked to save this receipt for future reference.